GetHuman has no relationship with Snapchat and does not operate its help desk or customer support operations. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Snapchat. If you see any errors in this information, be sure to let GetHuman know. You can only get help from Snapchat one way that we know of and that is by web. Snapchat does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative. You may go several hours or a day without getting a reply from Snapchat agents. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. If you are looking for Snapchat's best customer help page or faq or forum, this is the best entry point according to 181,890 GetHuman users in the last 12 months.

This is the Snapchat help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. When this was last updated Sat 09:00:00 GMT+0000 (Coordinated Universal Time) Snapchat Help Pages: What to Know

Snapchat support team